Making Deposits
Please note that all credit card Financial transactions are processed by Park Lane Services Ltd., 35 Vine Street, EC3N 2AA London, United Kingdom; Your Statement will show as: ORCHIDCASINO.COM, LONDON.
We accept deposits in any currency. Player accounts are tracked in US dollars so deposits made in currencies other than US dollars will be converted at the current bank exchange rate.
Deposit Methods for American & International Players:
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Money Order - PREFERRED METHOD
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eWallet Xpress - PREFERRED METHOD
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Credit Cards
- Prepaid Reloadable and Gift Cards. (PREFERRED METHOD). Contact us for details.
Additional (Non US) Deposit Methods:
- Firepay (Available for customers from UK only)
- NETeller - PREFERRED METHOD (**)
- INSTADEBIT - PREFERRED METHOD (*)
- Moneybookers (*)
(*) Not available for US players due to changes in their policies.
(**) Not available for US, Canadian & Turkish players due to changes in their policies.
Please click on any of the above deposit methods for additional information including benefits, how to register and use the method, and additional bonuses you are eligible for when using preferred methods.
IMPORTANT INFORMATION REGARDING DEPOSITS & WITHDRAWALS
It is very important to us that we meet or exceed your expectations. For this reason we need you to understand ahead of time that regulatory changes in the marketplace have limited the availability of deposit and withdrawal methods and have increased the time required to process withdrawals.
We value your business and will do everything we can to offer as many deposit and withdrawal options as possible and to keep the time it takes to process withdrawals to a minimum. Please expect withdrawals to take approximately 3 weeks to process. It is also crucial that you add support@orchidcasino.com to your safe list to ensure that you receive important email notifications regarding your account and any payouts being made to you. All correspondence from us will be sent from these email addresses to the email address that you have provided for your account. Thank you.Thank you
All of our transactions use SSL security layer for added security.
CASHING OUT
Please Take Note!
- Withdrawal requests will be processed within 5 business days, except Firepay which will be processed after 6 business days!
- We reserve the right to request documentation prior to authorizing any withdrawal request, to verify the authenticity of the credit card information and/or the identification of the player.
- All payouts over $5,000 will be paid out via installments not exceeding $5,000 per week.
For example, a $17,500 winner will be paid $5,000 in week one, $5,000 in week two, $5,000 in week three, and $2,500 in week four.
- All payouts are in US Dollars. For your convenience, we offer the following methods for cashing out:
- Neteller - to make a Neteller withdrawal please request instructions to support@orchidcasino.com
- Checks - Checks Available through Citadel Payouts only to the following countries: Australia, Belgium, Brazil, Denmark, France, Germany, UK, Ireland, Italy, Malasya, New Zealand, Norway, Philippines, Portugal, Singapore, South Africa, Spain, Sweden and Switzerland). Winnings will be sent as follows:
- -Check (via Regular Mail) - Winnings from $50-$249.99 will be sent by regular mail unless the player wishes to pay the delivery charges (which are approximately $30-$47.5).
- -Check (via Regular Mail) - Winnings from $250 and up will be sent by courier.
**Every player is entitled to one FREE express delivery every 30 days, provided that winnings are $250 or more.
- Money Order - for USA Players Only
- FirePay Card - UK only
- INSTADEBIT - Canada only
- Moneybookers - Worldwide except USA
Special General Note: You are reminded to print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time.
Credit Cards
Financial transactions are processed by Park Lane Services Ltd., 35 Vine Street, EC3N 2AA London, United Kingdom; Your Statement will show as: ORCHIDCASINO.COM, LONDON.
We kindly ask you to print out all transactions before final submitting!
To start playing using this payment method:
* Download and install the free casino software on your desktop
* Click on the casino icon on your desktop to enter the casino
* Register by selecting 'CREATE ACCOUNT'
* Once registered select 'PLAY FOR MONEY'
* Next click the 'CASHIER' option. Click on the Red button at the right; you will be taken to our Deposit Options area where you can find the credit card icons.
* Now click the 'Deposit using Visa or MasterCard' tab and fill out the form with the appropiate information. To ensure that you get playing as soon as possible, please double check all of the information you provide to avoid having your CC transaction declined.
To protect your interests, the public's interests, and our interests we may request, at any time, several or all of the following CLEAR documents (regardless of the type of credit card you are using):
* Faxed, signed CREDIT CARD AGREEMENT FORM
* Faxed copy of the credit card(s)
* Faxed copy of your driver's license or picture ID & utility bill.
* Faxed, signed deposit confirmation form
The maximum daily amount for credit card deposits cannot exceed US $1,000 (in most cases). All credits purchased are in US dollars. Please consult your credit card company regarding additional fees that may apply to the purchase of credits through the Internet.
Note: The access to fund your Casino account using a Credit or Debit Card may be removed if fraudulent activities were performed by a family or household member.
If you need additional information please contact us at support@orchidcasino.com.
Credit Card Agreement Form Here
Money Order in less than 15 minutes !
Contact our support group at: support@orchidcasino.com, they will provide a persons name to send the payment, you will be credited within 5-15 minutes of receiving the control number. We will be able to make fast credits to your account24 hours all year round !!!
We will cover the delivery charge for Money Order deposits of $100 or more. We will credit your account with a one time $25 bonus when you deposit at least $50
eWallet Xpress registration is immediate - US and Canada eWalletXpress is an on-line money transfer service which provides a fast and secure method of transferring cash to your casino account. Your eWalletXpress account is like a wallet, only on-line. Simply deposit your money using a variety of convenient funding methods and spend your money at any time.
Register now and use your account IMMEDIATELY. Click here for more details.
NETELLER provides the fastest and most secure way to transfer cash online. Neteller provides same-day payments and virtually instant cash transfers. You pay no charges for transfers to SlotsPlus.com.
Open a Neteller account at: http://www.neteller.com
Request instructions at: support@orchidcasino.com
INSTADEBIT is a system that allows you to securely make payments to online merchants directly from your Canadian. bank account. INSTADEBIT works the same as writing a check or using your debit card. INSTADEBIT is free, you are not required to fund a separate account or provide your credit card information. Your purchases will appear as checks on your bank statement.
Features
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Free to Use: for all consumers
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Easy two-step sign up process: simply fill in our online form and enter your bank account information and you are ready to pay for your purchases from your bank account.
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Easy to Use: Simply click on the INSTADEBIT payment option in the Casino Cashier & enter your InstaDebit details
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Private & Secure: INSTADEBIT never shares your personal information with merchants, and you will ever be asked for your credit card number.
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Transaction Review: You can review all of your transactions online simply by clicking on the 'Consumer Login' button
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Customer Service: You can contact INSTADEBIT by Email at:
customerservice@INSTADEBIT.com . Chat or Toll Free 24/7: 1-877-88DEBIT
**Not available for US players**
FIREPAY is a payment method similar to a debit or credit card in that you deposit funds into your account in order to transfer funds online. FirePay offers e-mail confirmation of purchases and online account activity statements.You can fund your account either directly from your bank account or via ACH or “E-Checks,” both of which require a U.K. bank account.
You can open an account at
www.firepay.com. Make sure that the e-mail address you register with is the same one that you registered with at the casino. The registration process takes 2-3 business days. After registering, follow the steps below to use your FirePay account in the Casino:
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Log into your casino account
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Go the cashier and choose the deposit option
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Fill in the required fields exactly as you did when you opened your FirePay account.
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In the space provided for credit card number, enter your FirePay 16-digit number.
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In the 'expiry' date field, enter the expiry date for your FirePay account.
Important: Please notice that this method requires a 6 business days clearance period from the date of its last deposit prior to the approval of any withdrawal request. If deposits do not clear satisfactorily all withdrawal requests will be declined.
**Available for customers from UK only**
MONEYBOOKERS is a tool that allows players to safely send and receive money via email - instantly. Players can fund their account via CC or Wire and then deposit into the casino. Customers save time and hassle - payments are sent/received in real time which eliminates long time delays plus all one needs to make or receive a payment is an email address, no more bank forms or checks. Their Web site is:
http://www.moneybookers.com .
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The web site is available in English, Spanish, French and German.
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Ability to fund Moneybookers account with bank account & Credit Card.
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Ability to withdrawal funds to Moneybookers account.
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Securely send money without revealing bank account or Credit Card numbers.
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